/* customcrmstudio.com: a renewal decision memo with a spreadsheet spine.
   Palette and type are argued in DESIGN_BRIEF.md. Light theme only. */

/* 1. Tokens */
:root{
  --paper:#FFFFFF; --tint:#F4EFF7; --tint-2:#FAF7FC;
  --ink:#1D1524; --ink-2:#4A4153; --plum:#4B2A63; --plum-dark:#36194B;
  --teal:#0B7F73; --teal-tint:#E3F3F0; --graphite:#8A8492; --rule:#DDD3E4; --rule-strong:#B9AAC6;
  --serif:"Newsreader",Georgia,"Times New Roman",serif;
  --sans:"Schibsted Grotesk",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  --mono:"Spline Sans Mono",ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;
  --gutter:72px; --max:1160px;
}

/* 2. Base */
*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth;scroll-padding-top:24px}
body{margin:0;background:var(--paper);color:var(--ink);font-family:var(--sans);font-size:17px;line-height:1.6;-webkit-font-smoothing:antialiased}
h1,h2,h3,h4,p,figure,dl,dd,ol,ul{margin:0}
ol,ul{padding:0;list-style:none}
img,svg{max-width:100%;display:block}
a{color:var(--plum);text-underline-offset:3px;text-decoration-thickness:1px}
a:hover{color:var(--teal)}
:focus-visible{outline:3px solid var(--teal);outline-offset:3px;border-radius:2px}
::selection{background:var(--plum);color:#fff}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}}

h1,h2,h3,.display{font-family:var(--serif);font-weight:500;color:var(--ink);letter-spacing:-0.012em}
h1,.h-xl{font-size:clamp(2.25rem,5.2vw,3.6rem);line-height:1.06;text-wrap:balance}
h2,.h-lg{font-size:clamp(1.75rem,3.4vw,2.5rem);line-height:1.14;text-wrap:balance}
h3,.h-sm{font-size:1.3rem;line-height:1.25}
.h-md{font-size:1.6rem;line-height:1.2}
.kicker,.lbl{font-family:var(--mono);font-size:.8rem;line-height:1.4;letter-spacing:.06em;text-transform:uppercase;color:var(--plum)}
.lede{font-size:1.22rem;line-height:1.55;color:var(--ink-2);max-width:36em}
.intro,.body{color:var(--ink-2);max-width:42em}
.intro + .intro,.body + .body{margin-top:.8em}

/* 3. Frame */
.wrap{width:100%;max-width:var(--max);margin:0 auto;padding:0 24px}
.wrap.narrow{max-width:800px}
.skip{position:absolute;left:-999px;top:0;background:var(--plum);color:#fff;padding:10px 14px;z-index:10}
.skip:focus{left:8px;top:8px}
.preview-bar{background:var(--tint);border-bottom:1px solid var(--rule);color:var(--ink-2);font-family:var(--mono);font-size:.78rem;text-align:center;padding:6px 12px}

/* 4. Buttons */
.actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:28px}
.btn{display:inline-flex;align-items:center;justify-content:center;min-height:48px;padding:11px 22px;border:1.5px solid var(--plum);border-radius:3px;background:var(--plum);color:#fff;font-family:var(--sans);font-weight:600;font-size:1rem;line-height:1.2;text-decoration:none;transition:background .15s,color .15s}
.btn:hover{background:var(--plum-dark);border-color:var(--plum-dark);color:#fff}
.btn.ghost{background:transparent;color:var(--plum)}
.btn.ghost:hover{background:var(--tint);color:var(--plum-dark)}
.btn.small{min-height:40px;padding:8px 16px;font-size:.95rem}

/* 5. Header and footer */
.top{border-bottom:1px solid var(--rule);background:var(--paper)}
.top-row{display:flex;align-items:center;gap:20px;min-height:68px;flex-wrap:wrap;padding-top:10px;padding-bottom:10px}
.brand{display:inline-flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink);margin-right:auto}
.mark{width:30px;height:30px;flex:none}
.brand-name{font-family:var(--serif);font-weight:600;font-size:1.2rem;letter-spacing:-0.01em}
.top-nav{display:flex;gap:22px;flex-wrap:wrap}
.top-nav a{color:var(--ink);text-decoration:none;font-size:.98rem;padding:6px 0;border-bottom:2px solid transparent}
.top-nav a:hover,.top-nav a[aria-current="page"]{border-bottom-color:var(--teal);color:var(--ink)}

.foot{border-top:1px solid var(--rule);background:var(--tint-2);margin-top:0;padding:44px 0 28px;font-size:1rem}
.foot-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:32px}
.foot-name{display:flex;align-items:center;gap:10px;font-family:var(--serif);font-weight:600;font-size:1.15rem}
.foot-by{color:var(--ink-2);margin-top:8px;max-width:30em}
.foot-links{display:grid;grid-template-columns:1fr 1fr;gap:6px 24px}
.foot-links a{color:var(--ink);text-decoration:none}
.foot-links a:hover{text-decoration:underline;color:var(--plum)}
.foot-base{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-top:32px;padding-top:18px;border-top:1px solid var(--rule);font-family:var(--mono);font-size:.8rem;color:var(--ink-2)}

/* 6. Hero */
.hero{padding:56px 0 0;background:linear-gradient(var(--tint-2),var(--paper) 70%)}
.hero-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(0,.75fr);gap:56px;align-items:center}
.hero h1{margin-top:14px}
.hero .lede{margin-top:22px}
.hero-note{margin-top:20px;padding-left:14px;border-left:3px solid var(--teal);color:var(--ink-2);max-width:34em}
.hero-art{max-width:400px;width:100%;justify-self:end}
.hero-art figcaption{margin-top:10px;font-size:.95rem;line-height:1.45;color:var(--ink-2)}
.art{width:100%;height:auto}
.art-t{font-family:var(--sans);font-size:14px;font-weight:600;fill:var(--ink)}
.art-s{font-family:var(--sans);font-size:13px;fill:var(--ink-2)}
.art-b{font-family:var(--serif);font-size:16px;font-weight:600;fill:var(--plum)}
.art-k{font-family:var(--mono);font-size:10.5px;letter-spacing:.08em;fill:var(--graphite)}
.art-w{font-family:var(--serif);font-size:17px;font-weight:600;fill:#fff}
.art-ws{font-family:var(--mono);font-size:10.5px;letter-spacing:.06em;fill:#E9DDF1}

.contents{display:flex;flex-wrap:wrap;align-items:stretch;margin-top:52px;border:1px solid var(--rule);border-bottom:0;background:var(--paper)}
.contents-label{font-family:var(--mono);font-size:.78rem;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2);padding:14px 18px;background:var(--tint);display:flex;align-items:center}
.contents a{flex:1 1 auto;padding:14px 18px;border-left:1px solid var(--rule);color:var(--ink);text-decoration:none;font-weight:500;font-size:1rem}
.contents a::after{content:" \2193";color:var(--teal)}
.contents a:hover{background:var(--teal-tint);color:var(--ink)}

/* 7. Lettered sections: the spreadsheet spine */
main{counter-reset:sec}
.sec{counter-increment:sec;border-top:1px solid var(--rule-strong);background:var(--paper)}
.sec.tint{background:var(--tint)}
.sec-grid{display:grid;grid-template-columns:var(--gutter) minmax(0,1fr);gap:0}
.gutter{border-right:1px solid var(--rule);padding-top:64px}
.sec.tint .gutter{border-right-color:var(--rule-strong)}
.letter{position:sticky;top:20px;display:block;font-family:var(--mono);font-size:1rem;color:var(--plum);width:40px;height:40px;line-height:38px;text-align:center;border:1px solid var(--rule-strong);background:var(--paper)}
.letter::before{content:counter(sec,upper-alpha)}
.sec-main{padding:64px 0 76px 40px;min-width:0}
.sec-head{margin-bottom:40px}
.sec-head h2{margin-top:12px;max-width:21em}
.sec-head .intro{margin-top:16px;font-size:1.1rem}

/* 8. Problem: ledger rows and a margin note */
.ledger{border-top:2px solid var(--ink)}
.ledger-row{display:grid;grid-template-columns:56px minmax(0,1fr) minmax(0,1.15fr);gap:8px 32px;padding:24px 0;border-bottom:1px solid var(--rule);align-items:start}
.ledger-n{font-family:var(--mono);font-size:.95rem;color:var(--ink-2);padding-top:5px}
.ledger-row p{color:var(--ink-2)}
.margin-note{margin-top:36px;margin-left:auto;max-width:640px;padding:20px 24px;border:1px solid var(--rule-strong);border-left:4px solid var(--plum);background:var(--tint-2)}
.margin-note p + p{margin-top:8px}

/* 9. System map */
.map-art{border:1px solid var(--rule);padding:24px;background:var(--tint-2);margin-bottom:36px}
.map-tables{display:grid;grid-template-columns:1fr 1fr;gap:48px}
.pairs{margin-top:12px;border-top:2px solid var(--plum)}
.pairs.sys{border-top-color:var(--teal)}
.pairs > div{padding:16px 0;border-bottom:1px solid var(--rule)}
.pairs dt{font-family:var(--serif);font-weight:600;font-size:1.15rem}
.pairs dd{margin-top:4px;color:var(--ink-2)}
.pairs .incumbent dt{color:var(--ink-2)}
.pairs .incumbent dt::after{content:"keeps running";margin-left:10px;font-family:var(--mono);font-weight:400;font-size:.72rem;letter-spacing:.05em;text-transform:uppercase;color:var(--ink-2);border:1px dashed var(--graphite);padding:2px 7px;vertical-align:2px;white-space:nowrap}

/* 10. Example: body beside its limits, then the account line */
.ex-grid{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,.9fr);gap:40px;align-items:start}
.ex-body p + p{margin-top:.9em}
.limits{background:var(--paper);border:1.5px solid var(--ink);padding:20px 24px}
.limits .kicker{color:var(--ink)}
.limits p + p{margin-top:8px}
.stops{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:0;margin-top:48px;position:relative}
.stop{position:relative;padding:0 24px 0 0}
.stop::before{content:"";position:absolute;left:0;right:0;top:31px;height:4px;background:var(--teal)}
.stop:last-child::before{right:calc(100% - 64px)}
.stop-dot{position:relative;display:flex;align-items:center;justify-content:center;width:64px;height:64px;border-radius:50%;background:var(--paper);border:3px solid var(--teal);color:var(--plum)}
.stop-icon{width:34px;height:34px}
.stop h3{margin-top:16px;display:flex;align-items:baseline;gap:10px}
.stop-n{font-family:var(--mono);font-size:.85rem;color:var(--teal);font-weight:500}
.stop p{margin-top:6px;color:var(--ink-2)}

/* 11. Process: a table with a track column */
.steps-table{border-top:2px solid var(--ink)}
.steps-head,.step-row{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.4fr) 76px;gap:0 32px}
.steps-head{font-family:var(--mono);font-size:.78rem;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2);padding:10px 0;border-bottom:1px solid var(--rule-strong)}
.steps-head span:last-child{text-align:center}
.step-row{border-bottom:1px solid var(--rule);align-items:stretch}
.step-row h3,.step-row p{padding:22px 0}
.step-row h3{display:flex;gap:14px;align-items:baseline}
.step-row p{color:var(--ink-2)}
.step-n{font-family:var(--mono);font-size:.9rem;font-weight:400;color:var(--plum);min-width:1.4em}
.step-row.is-gate{background:var(--tint);box-shadow:-16px 0 0 var(--tint),16px 0 0 var(--tint)}
.step-row.is-gate h3{color:var(--plum)}
.trk{position:relative;display:block;min-height:72px}
.trk i{position:absolute;display:block}
.trk-old{left:20px;top:0;bottom:0;width:6px;background:var(--graphite)}
.trk-old.fading{background:repeating-linear-gradient(var(--graphite) 0 5px,transparent 5px 13px)}
.trk-new{left:50px;top:0;bottom:0;width:6px;background:var(--teal)}
.trk-new.start{top:50%}
.trk-new.start::before{content:"";position:absolute;left:-5px;top:-8px;width:16px;height:16px;border-radius:50%;background:var(--paper);border:3px solid var(--teal)}
.trk-new.merge::after{content:"";position:absolute;right:6px;top:50%;width:30px;height:0;border-top:3px dashed var(--teal)}
.trk-gate{left:42px;top:50%;width:22px;height:22px;margin-top:-11px;background:var(--plum);transform:rotate(45deg)}
.legend{display:flex;flex-wrap:wrap;align-items:center;gap:8px 10px;margin-top:18px;font-size:.95rem;color:var(--ink-2)}
.key{display:inline-block;width:22px;height:6px;margin-left:14px}
.key:first-child{margin-left:0}
.key.old{background:var(--graphite)}.key.new{background:var(--teal)}
.key.gate{width:12px;height:12px;background:var(--plum);transform:rotate(45deg);margin-right:3px}

/* 12. Ownership: every answer visible, ruled grid */
.answers{display:grid;grid-template-columns:1fr 1fr;gap:0 56px;border-top:2px solid var(--ink)}
.answer{padding:24px 0 26px;border-bottom:1px solid var(--rule)}
.answer p{margin-top:8px;color:var(--ink-2)}

/* 13. Checklist: a worksheet with answer rules */
.worksheet{background:var(--paper);border:1px solid var(--rule-strong);max-width:860px;box-shadow:6px 6px 0 var(--rule)}
.worksheet-title{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:12px 24px;border-bottom:2px solid var(--ink);font-family:var(--mono);font-size:.8rem;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2)}
.lines li{display:grid;grid-template-columns:48px minmax(0,1fr) minmax(90px,.45fr);gap:0 16px;align-items:end;padding:16px 24px 14px 0;border-bottom:1px solid var(--rule)}
.lines li:last-child{border-bottom:0}
.line-n{font-family:var(--mono);color:var(--plum);text-align:center;align-self:stretch;border-right:1px solid var(--rule);margin:-16px 0 -14px;padding-top:16px}
.line-blank{border-bottom:1.5px solid var(--graphite);height:1.4em}

/* 14. Questions: native disclosure rows */
.disclose{border-top:2px solid var(--ink);max-width:860px}
.disclose details{border-bottom:1px solid var(--rule)}
.disclose summary{list-style:none;cursor:pointer;display:flex;justify-content:space-between;align-items:center;gap:20px;padding:20px 0}
.disclose summary::-webkit-details-marker{display:none}
.disclose summary::after{content:"+";font-family:var(--mono);font-size:1.4rem;color:var(--teal);flex:none;width:32px;height:32px;line-height:30px;text-align:center;border:1px solid var(--rule-strong)}
.disclose details[open] summary::after{content:"\2212"}
.disclose summary:hover h3{color:var(--plum)}
.disclose details p{padding:0 52px 24px 0;color:var(--ink-2);max-width:44em}

/* 15. People and close */
.signers{display:grid;grid-template-columns:1fr 1fr;gap:40px;margin-top:32px}
.signer{border-top:2px solid var(--ink);padding-top:16px}
.signer h3{font-size:1.7rem}
.signer .kicker{margin-top:4px}
.signer p:last-child{margin-top:12px;color:var(--ink-2)}
.close{border-top:1px solid var(--rule-strong);background:var(--teal-tint);padding:64px 0}
.close-grid{display:grid;grid-template-columns:minmax(0,1.5fr) auto;gap:32px;align-items:center}
.close p{margin-top:12px;max-width:38em;color:var(--ink)}
.close .actions{margin-top:0}

/* 16. Trust pages and guides (shared markup: page-head, prose, people, mail) */
.page-head{padding:64px 0 40px;background:linear-gradient(var(--tint-2),var(--paper));border-bottom:1px solid var(--rule)}
.page-head .chip,.page-head .kicker{display:inline-block}
.page-head h1{margin-top:14px;font-size:clamp(2rem,4.4vw,3rem)}
.page-head .lede{margin-top:20px}
.note,.byline{margin-top:18px;color:var(--ink-2);font-size:1rem}
.byline{font-family:var(--mono);font-size:.82rem;letter-spacing:.03em}
main > section:not(.sec):not(.hero):not(.close):not(.page-head){padding:48px 0}
main > section.flush{padding-top:40px}
.people{display:grid;grid-template-columns:1fr 1fr;gap:40px}
.person{border-top:2px solid var(--ink);padding-top:16px}
.person .lbl{display:block}
.person h2,.person h3{margin-top:6px;font-size:1.7rem}
.person p{margin-top:12px;color:var(--ink-2)}
.mail-row{margin-top:28px}
.mail{display:inline-block;font-family:var(--serif);font-size:clamp(1.3rem,3.6vw,1.9rem);color:var(--plum);overflow-wrap:anywhere;border-bottom:2px solid var(--teal);text-decoration:none;padding-bottom:2px}
.mail:hover{color:var(--teal)}

.prose > * + *{margin-top:1.05em}
.prose h2{font-size:1.8rem;margin-top:2.2em;padding-top:.9em;border-top:1px solid var(--rule-strong)}
.prose h2:first-child{margin-top:0;border-top:0;padding-top:0}
.prose h3{font-size:1.35rem;margin-top:1.8em}
.prose h4{font-family:var(--sans);font-size:1.05rem;font-weight:600;margin-top:1.5em}
.prose p,.prose li{max-width:44em}
.prose ul,.prose ol{padding-left:0}
.prose li{position:relative;padding-left:30px}
.prose li + li{margin-top:.5em}
.prose ul > li::before{content:"";position:absolute;left:2px;top:.42em;width:13px;height:13px;border:1.5px solid var(--plum);background:var(--paper)}
.prose ol{counter-reset:li}
.prose ol > li{counter-increment:li}
.prose ol > li::before{content:counter(li);position:absolute;left:0;top:.1em;font-family:var(--mono);font-size:.9rem;color:var(--plum)}
.prose strong{font-weight:600}
.prose blockquote{border-left:4px solid var(--plum);background:var(--tint-2);padding:16px 22px;margin-left:0;margin-right:0}
.prose code{font-family:var(--mono);font-size:.92em;background:var(--tint);padding:1px 5px}
.prose pre{background:var(--tint);border:1px solid var(--rule);padding:16px;overflow-x:auto}
.prose pre code{background:none;padding:0}
.prose hr{border:0;border-top:1px solid var(--rule-strong);margin:2.2em 0}
.table-wrap{overflow-x:auto;border:1px solid var(--rule-strong)}
table{border-collapse:collapse;width:100%;font-size:1rem;min-width:520px}
th,td{text-align:left;vertical-align:top;padding:12px 16px;border-bottom:1px solid var(--rule);border-right:1px solid var(--rule)}
th:last-child,td:last-child{border-right:0}
tr:last-child td{border-bottom:0}
thead th{font-family:var(--mono);font-weight:500;font-size:.78rem;letter-spacing:.06em;text-transform:uppercase;background:var(--tint);color:var(--ink-2);border-bottom:2px solid var(--ink)}

/* 17. Tablet */
@media (max-width:960px){
  :root{--gutter:56px}
  .hero-grid{grid-template-columns:minmax(0,1fr) minmax(0,.7fr);gap:32px}
  .sec-main{padding-left:28px}
  .ledger-row{grid-template-columns:44px minmax(0,1fr)}
  .ledger-row p{grid-column:2}
  .ex-grid,.map-tables{grid-template-columns:1fr;gap:32px}
  .stops{grid-template-columns:1fr 1fr;gap:36px 0}
  .stop:nth-child(2)::before{right:calc(100% - 64px)}
  .answers{gap:0 36px}
  .close-grid{grid-template-columns:1fr}
}

/* 18. Phone */
@media (max-width:700px){
  body{font-size:16.5px}
  .wrap{padding:0 18px}
  .top-row{gap:8px 10px}
  .brand{gap:8px}
  .mark{width:26px;height:26px}
  .brand-name{font-size:1.05rem}
  .btn.small{padding:8px 12px;font-size:.9rem}
  .top-nav{order:3;width:100%;gap:18px;border-top:1px solid var(--rule);padding-top:8px}
  .hero{padding-top:36px}
  .hero-grid{grid-template-columns:1fr}
  .hero-art{justify-self:start;max-width:360px}
  .contents{margin-top:36px}
  .contents-label{width:100%}
  .contents a{flex:1 1 100%;border-left:0;border-top:1px solid var(--rule)}
  .sec-grid{grid-template-columns:1fr}
  .gutter{border-right:0;padding-top:36px}
  .letter{position:static}
  .sec-main{padding:16px 0 56px}
  .sec-head{margin-bottom:28px}
  .map-art{display:none}
  .stops{grid-template-columns:1fr;gap:0}
  .stop{display:grid;grid-template-columns:64px minmax(0,1fr);gap:0 18px;padding:0 0 28px}
  .stop::before,.stop:nth-child(2)::before,.stop:last-child::before{left:30px;right:auto;top:0;bottom:0;width:4px;height:auto}
  .stop:last-child::before{bottom:auto;height:32px}
  .stop-dot{grid-row:1 / span 2}
  .stop h3{margin-top:6px}
  .stop p{grid-column:2}
  .steps-head{display:none}
  .step-row{grid-template-columns:minmax(0,1fr) 64px;gap:0 12px}
  .step-row h3{padding:18px 0 4px;grid-column:1}
  .step-row p{padding:0 0 18px;grid-column:1}
  .step-row .trk{grid-column:2;grid-row:1 / span 2}
  .trk-old{left:12px}.trk-new{left:40px}.trk-gate{left:32px}
  .trk-new.merge::after{width:28px}
  .step-row.is-gate{box-shadow:-18px 0 0 var(--tint),18px 0 0 var(--tint)}
  .answers,.signers,.people,.foot-grid{grid-template-columns:1fr}
  .lines li{grid-template-columns:40px minmax(0,1fr);padding-right:16px}
  .line-blank{grid-column:2;margin-top:10px}
  .disclose details p{padding-right:0}
  .close{padding:48px 0}
}
